1. Data controller
- Identity: Nuria Hernández Buendía (Traductores Científicos)
- Address: Calle Acera de San Ildefonso, 3, Albaicín, 18010 Granada
- Email: info@traductorescientificos.es
- Telephone / WhatsApp: +34 687 988 096
This policy applies to the website traductorescientificos.es and to the translation, proofreading and sworn translation services provided through it. It complies with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Act 3/2018 (LOPDGDD).
2. What data we process, why, and on what legal basis
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Answering enquiries and quote requests (form, email, phone, WhatsApp) | Name, email, phone, company or institution, content of the message and details of the document to be translated | Consent (Art. 6.1.a GDPR) and pre-contractual measures at the data subject’s request (Art. 6.1.b) | Until the enquiry is resolved and, if no contract follows, [12 months] at most |
| Providing the contracted service (translation, proofreading, sworn translation) | Contact and billing details, and data contained in the documents delivered | Performance of a contract (Art. 6.1.b) | Documents: [X months/years] after delivery, then securely deleted. Sealed copies of sworn translations are kept for [state period] under professional obligations |
| Invoicing and tax and accounting obligations | Identification and billing data | Legal obligation (Art. 6.1.c) | The time required by tax and commercial law (generally 6 years) |
| Website usage analytics | Browsing data collected through cookies (see Cookie Policy) | Consent (Art. 6.1.a) | As stated in the Cookie Policy |
No automated decision-making or profiling is carried out with personal data.
3. Documents containing third-party or specially protected data
Documents sent for translation (birth or marriage certificates, criminal record certificates, immigration documents, clinical reports, clinical trial protocols, informed consent forms, etc.) may contain data about other people and special categories of data, such as health or criminal-offence data.
- Individual clients: the owner processes this data as data controller, solely to carry out the commissioned translation, and only strictly necessary personnel have access to it.
- Business clients, CROs, hospitals or institutions: where the client is the controller of the data contained in the documents, the owner acts as data processor and a contract is signed under Article 28 GDPR. If needed, please request this contract before sending the documentation.
By sending documents containing third-party data, the client declares that they are entitled to do so. Where possible, we recommend anonymising or pseudonymising any data that is not necessary for the translation.
All documents are treated as strictly confidential. They are not used to train artificial intelligence systems or for any purpose other than providing the service.
4. Who we share data with
Data is not disclosed to third parties except where required by law. The following providers may access it as data processors under the corresponding contract:
- Web hosting provider: [name].
- Email and storage provider: [name].
- Web analytics and cookie management tools: [name].
- Invoicing and management tools: [name].
- Collaborating translators or proofreaders, only if the project requires it and subject to a confidentiality commitment: [confirm whether work is subcontracted].
- Tax or accounting advisor: [if applicable].
Data may also be disclosed to public authorities and courts where there is a legal obligation.
5. International transfers
The owner seeks to work with providers located in the European Economic Area. If any provider processes data outside it (for example, email, cloud storage or analytics services with servers in the United States), the transfer is covered by a European Commission adequacy decision (such as the EU-US Data Privacy Framework where the provider is certified) or by standard contractual clauses. [List the providers concerned].
6. Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw any consent given, by writing to [info@traductorescientificos.es] stating the right you wish to exercise. The owner may ask you to prove your identity.
If you believe your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es).
7. Security measures
The owner applies appropriate technical and organisational measures to protect data and documents, including: secure connection (HTTPS), restricted access with strong passwords, backups, [encrypted storage] and secure deletion of documents once the retention period ends. Clients are advised to send documents through secure channels and avoid including unnecessary information.
8. Minors
The website and services are intended for adults. If a document includes data of minors (for example, birth certificates), the client declares that they are entitled to provide it as parent, guardian or legal representative.
9. Cookies
This website uses cookies. Full information and the option to manage your preferences are available in the [Cookie Policy].
10. Changes
The owner may update this policy to reflect legal changes or changes in her services. The version in force is always the one published on the website.
Last updated: 6 october 2026